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Reverting a Single Sign-on Login Method

Once you have enabled single sign-on for an account, should you need to revert back to a direct login method or switch from one SSO service to another, you should:

 

  • Click the cog in the top navigation bar to access the Settings Page
  • Once on the Settings page, click the Manage button in the Account Settings section
  • Once in Account Settings, expand the Single Sign-On section
  • Click the “Revert Login Provider” button
  • Read and accept the Update Account Settings warning by checking the box in the modal window and clicking the Update button

 

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Your login method will revert back to the default direct method. If you want to switch to a different SSO method, you should follow the instructions for enabling SSO.

 

Please note: Once you have enabled single sign-on as your account’s login method, you should only revert back to direct login after careful consideration particularly if you had the self-registration option enabled. Users created via self-registration, do not have the credentials needed for direct login. Therefore, in order for those users to login, the Admin will have to reset the password of each user individually.

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  1. Carlos Rios

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