Situation |
Where do I go to learn about Encryption and the problems incurred while using it?
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Solution |
Guidelines of where to start looking for Encryption and how to review some items with the encryption services:
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What is Email Encryption
Please see this introductory knowledge base (KB) entry on what encryption is. It describes what it is, and what it can be used for.
How to set-up Email Encryption
How to set-up Email Encryption
This KB goes through a step-by-step process on how to configure the filters needed for outbound email encryption
Proofpoint Essentials Email Encryption Plug-in for Outlook
Proofpoint Essentials Email Encryption Plug-in for Outlook
This KB has links to download the plug-in, and how to install, and review that the installation is correct.
Register for Encrypted Email - SecureMail Portal
Register for Encrypted Email - SecureMail Portal
This KB is a how-to guide on how to register for a Proofpoint cloud account to log-in and view encrypted emails.
How to Reset my password for the Encryption Portal
How to Reset my password for the Encryption Portal
At times, Proofpoint Enterprise customers will ask how to reset their cloud password. This KB works for both our Enterprise and Essentials customers.
Error with opening encrypted emails & attachments
Error with opening encrypted emails & attachments
Common errors on this KB when trying to access an encrypted email or seeing attachments in the secure mail portal.
Using Zix with Proofpoint Essentials
Using Zix with Proofpoint Essentials
This KB shows a possible work around with using the Zix services.
Is Proofpoint Essentials Encryption service NIST 800-171 compliant?
Is Proofpoint Essentials Encryption service NIST 800-171 compliant?
Yes, we are. See this KB for a more detailed explanation.
Carlos Rios
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