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This message does not have authentication information or fails to pass authentication checks

Errors:

  • 421-4.7.0 This message does not have authentication information or fails to pass authentication checks. To best protect our users from spam, the message has been blocked.
  • ASPMX.L.GOOGLE.com
    Remote Server returned '<ASPMX.L.GOOGLE.com #5.0.0 smtp; 550-5.7.1 This message does not have authentication information or fails to pass 550-5.7.1 authentication checks. To best protect our users from spam, the 550-5.7.1 message has been blocked. Please visit 550-5.7.1 https://support.google.com/mail/answer/81126#authentication for more 550 5.7.1 information. 66si555989qte.231 - gsmtp>'

For further information about Gmail's policies for senders, see Gmail Bulk Sender Guidelines.

References:

Reflexion - Solution

  • Google has started using a much more strict SPF filtering policy which requires a sending domain's SPF record to be correctly formatted.

Symantec - Solution

  • Emails sent to Gmail addresses using the Symantec Email Security.cloud service temporarily fail authentication checks which can cause email delivery to be retried.

Plesk - Solution

  • Messages are stuck in mail queue and the following error message appears in /var/log/maillog:
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  1. Carlos Rios

  2. Posted
  3. Updated

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