In observation of Thanksgiving, Excel Micro will have Limited Support staff on the following days (Sales and Billing departments will be unavailable):
- Thursday, November 27th, 2025
- Friday, November 28th, 2025
We will resume regular business hours on Monday, December 1st
As always, our emergency off-hours support is available for customers Unable to Send or Receive Email.
All other questions or inquiries are recommended to be submitted as a ticket to our team through this portal by selecting 'Submit a ticket' or by emailing support@excelmicro.com. After submitting a ticket, you will be issued a case number for reference.
Additional Resources
- Knowledgebase: Our team together with our vendors also offer a wealth of documentation found in our ‘Knowledgebase’.
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Proofpoint Resources, Videos, and More
- Access Proofpoint's Help Documentation via the Admin Console
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VIPRE Resources, Videos, and More
- VIPRE Email Security Cloud
- VIPRE Email Advanced Threat Protection
- VIPRE Connectwise Integration (for Partners)
- Mimecast Resources
- Mimecast Awareness Training
- Mimecast Email Security Cloud Gateway
- Mimecast Email Security Cloud Integrated
- Mimecast Web Security
Thank you for being a Valued Partner! We look forward to working with you soon.
Carlos Rios
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