Excel Micro Holidays - Limited Staff

Memorial Day, May 29, 2023

Juneteeth, June 19, 2023

Independence Day, July 3 & 4, 2023

Labor Day, September 4, 2023

Thanksgiving, November 23 & 24, 2023

Christmas, December 25 & 26, 2023

New Years, January 1, 2024

As always, our emergency off-hours support is available for customers Unable to Send or Receive Email.

All other questions or inquiries are recommended to be submitted as a ticket to our team through this portal by selecting 'Start a conversation' or by emailing support@excelmicro.com.  After submitting a ticket, you will be issued a case number for reference. 

Additional Resources

• Knowledgebase: Our team together with our vendors also offer a wealth of documentation found in our ‘Knowledgebase’.
• Proofpoint Resources, Videos, and More 
  • Access Proofpoint's Help Documentation via the Admin Console
• VIPRE Resources, Videos, and More
  • VIPRE Email Security Cloud
  • VIPRE Email Advanced Threat Protection
  • VIPRE Connectwise Integration (for Partners)
• Mimecast Resources
  • Mimecast Awareness Training
  • Mimecast Email Security Cloud Gateway
  • Mimecast Email Security Cloud Integrated
  • Mimecast Web Security

Thank you for being a Valued Partner! We look forward to working with you soon.