Happy Holidays - Limited Staff

Holiday Office Staffing

All Departments Will Be Closed:

Christmas, December 25th, 2026 

New Years, January 1st, 2027

We'll have Limited Support and Billing Staff on (Note: Sales will be unavailable):

>> Kickoff to Summer, May 22nd, 2026 <<

>> Memorial Day, May 25th, 2026 <<

Juneteenth, June 19th, 2026

Independence Day, July 3rd, 2026

Labor Day, September 7th, 2026

Labor Day, September 7th, 2026

Thanksgiving Day, November 26th, 2026

Day After Thanksgiving, November 27th, 2026

Day after Christmas, December 26th, 2026

MLK Jr. Day, January 19th, 2026

President's Day, February 16th, 2026

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As always, our emergency off-hours support is available for customers Unable to Send or Receive Email.

All other questions or inquiries are recommended to be submitted as a ticket to our team through this portal by selecting 'Start a conversation' or by emailing support@excelmicro.com.  After submitting a ticket, you will be issued a case number for reference. 

Additional Resources

• Knowledgebase: Our team together with our vendors also offer a wealth of documentation found in our ‘Knowledgebase’.
• Proofpoint Resources, Videos, and More 
  • Access Proofpoint's Help Documentation via the Admin Console
• VIPRE Resources, Videos, and More
  • VIPRE Email Security Cloud
  • VIPRE Email Advanced Threat Protection
  • VIPRE Connectwise Integration (for Partners)
• Mimecast Resources
  • Mimecast Awareness Training
  • Mimecast Email Security Cloud Gateway
  • Mimecast Email Security Cloud Integrated
  • Mimecast Web Security

Thank you for being a Valued Partner! We look forward to working with you soon.