Happy Holidays - Limited Staff

HAPPY HOLIDAYS

All Departments Will Be Closed:

Christmas, December 25th, 2025

New Years, January 1st, 2026

We'll have Limited Support Staff on (Sales and Billing will be unavailable):

Day after Christmas, December 26th, 2025

Day After Thanksgiving, November 28th, 2025

Thanksgiving Day, November 27th, 2025

Labor Day, September 1st, 2025

Independence Day, July 4th, 2025

Day before Independence Day, July 3rd, 2025

Juneteenth, June 19th, 2025

Memorial Day, May 26th, 2025

President's Day, February 17th, 2025

MLK Jr. Day, January 20th, 2025

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As always, our emergency off-hours support is available for customers Unable to Send or Receive Email.

All other questions or inquiries are recommended to be submitted as a ticket to our team through this portal by selecting 'Start a conversation' or by emailing support@excelmicro.com.  After submitting a ticket, you will be issued a case number for reference. 

Additional Resources

• Knowledgebase: Our team together with our vendors also offer a wealth of documentation found in our ‘Knowledgebase’.
• Proofpoint Resources, Videos, and More 
  • Access Proofpoint's Help Documentation via the Admin Console
• VIPRE Resources, Videos, and More
  • VIPRE Email Security Cloud
  • VIPRE Email Advanced Threat Protection
  • VIPRE Connectwise Integration (for Partners)
• Mimecast Resources
  • Mimecast Awareness Training
  • Mimecast Email Security Cloud Gateway
  • Mimecast Email Security Cloud Integrated
  • Mimecast Web Security

Thank you for being a Valued Partner! We look forward to working with you soon.