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Mimecast: Upcoming Mimecaster Central Improvements

Exciting Improvements to Mimecaster Central
We have invested in improving your customer experience and how Product Knowledge, Education, and Support Resources can be searched, used, and categorized within Mimecaster Central.

By the end of March 2023, the following changes will come into effect:

  • Centralized location for technical product, education, and support resources: The Knowledge Hub.
  • New filters on the product pages to help refine your search.
  • Updated naming conventions for all resources and added Topics for improved searchability. 
  • The Raise a Case form in the Support Hub has been revamped! Fields have been renamed and added to help direct your case to the right team faster. Find out what has changed and optimize your experience with this best practice article. 
  • Improvements to Education Program and dedicated Education Product Page.
Thank you,

The Mimecast Team
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  1. Carlos Rios

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