Service Update
| Availability | February 28th, 2022 |
| Product(s) | Email Security Cloud Gateway (CG) |
| Who's affected | Email Security Cloud Gateway (CG), Administrators |
Overview
To limit the number of email addresses with the ability to log into the Mimecast Administration Console we will be removing alias address access.
For security reasons, we are limiting the possible email addresses that have the permission to log into the Mimecast Administration Console.
Starting on February 28th, 2022 we’ll be removing the ability for an alias email address to login.
In some circumstances an admin may have a large number of alias email addresses associated with their mailbox, under this scenario each alias inherits the permissions from the primary and effectively increases the admin account exposure.
Required Actions
Review the Administrator accounts used to access the Mimecast Administration console to ensure all administrators use their primary email address and not an alias.
Frequently Asked Questions
| Q: | How do I know if I am affected by this change? |
| A: | A notification will be posted within the Administration Console if an alias login has been identified in the last 30 days. To confirm, login to the Mimecast Administration Console and navigate to Administration | Account | Dashboard. |
| Q: | How do I search the Audit logs to find individual logins? |
| A: |
The email address displayed in the audit log is the primary email address and not the alias address used. |
| Q: | I'm a partner- how do I identify customers that need to make changes? |
| A: | Contact you Partner Account manager who will be able to provide you with the details. |
| Q: | Can I opt out of this change? |
| A: | No. This is a change for all customers that cannot be overridden. |
Carlos Rios
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