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Users

  • End of Life - LDAP

    The New Sonian archive service will no longer be supporting the LDAP Bind method of user authentication that you may already be using.   What will this mean to you? You will not be able to control acc...

  • Password complexity requirements

    If you have not implemented SSO integration with Azure Active Directory or Google Directory, View Archive service requires you to enter a complex password that MUST meet the following criteria to acce...

  • Personal Archive - MyArchive

    My Archive allows users to browse through their personal archived content.     Users with the End User role provisioned are provided with the MyArchive functionality, which provides access to Search, ...

  • Modifying users in bulk

    Occasionally, the same change needs to be made to a large number of users.  The archive allows for the modification of roles and user status in bulk.   To begin, select the users you would like to mod...

  • Enable or Disable a User

    User Management provides a feature that allows the ability to set a 'Users' account status, being Enable or Disabled. Status = Green       (Enabled) User is able to login to View Archive  Status = Lig...

  • Forgotten password

    Forgotten your password? The archive provides a self serve feature allowing the individual to reset their own password. The process is: 1. From your archive logon screen, select 'Forgot your Password?...

  • Modifying an existing user

    To modify an existing user, you must first be logged in to an account with Account Administration privileges. From any page within the application, click on the “Users” button in the left hand navigat...

  • Features available by role

    Role Description Administrator Provides complete access across the archive with ability to create, modify, and export searches; manage hold reasons, users, permissions, and policies; and provides visi...

  • Changing my password

    1. When you are logged onto the service, you can change your password by hovering your mouse over your user name located in the top right hand corner.   2. Select Change Password option.       Next. C...

  • Creating users in bulk

    To create a new user in the system you must first be sure that you are logged in to a user account with Account Administrator privileges. Navigate to the 'Users' page on the left hand navigation menu....