VIPRE Email Security- Rejection Reasons

Inbound

Your domain is not configured to use this MX host.

sending to inbound MX records to a domain which is not on the System

Inbound

xbl

Sending IP is listed on - https://www.spamhaus.org/lookup/

Inbound

pbl

Sending IP is listed on - https://www.spamhaus.org/lookup/

Inbound

greylisted

When we receive a message in our mail server which is from a unknown address to a unknown address, then the following tuple will be grey-listed: IP, sender, recipient
However, if our mail server receives the same tuple for the 2nd time, then the IP address will be added to our system wide global greylisting allow list. It will not be greylisted again.

Inbound

rblreject

Please Contact Support

Inbound

call forward rejected

we got a reject from the down stream mail server [domain most likely configured verify via SMTP]

Inbound

could not complete recipient callout

the downstream server timed out [domain most likely configured verify via SMTP]

Inbound

invalid mailbox (call fwd)

we got a reject from the down stream mail server [domain most likely configured verify via SMTP]

Inbound

Sender verify failed

Server tries to verify the sender's email address. In order to verify this, the server connects to the remote SMTP server from which the mail originates according to the "MAIL FROM" command. If the server can't be reached, or if it doesn't know about that particular email address, the delivery is denied.

Inbound

You cannot say you are me. I am me.

Please Contact Support

Inbound

lowest numbered MX record points to local host

record in Inbound route hostname points to our service

Inbound

Your sender domain is required to send via an encrypted SMTP session

email is received from a TLS enforced domain not in TLS

Message Direction

Rejection

Cause

Outbound

Relay Denied

Outbound IP address is not added to outbound relay section of the portal

Outbound

sender rate exceeded

Please Contact Support