Description
This guide describes how to use the Quarantine Portal to manage email that has been identified as spam. Depending on your organization's security policy, Email Quarantine may also intercept newsletters or email that contains data or images that violate compliance rules.
1. Symantec Email Quarantine basics
What is Quarantine Portal?
Logging in
Navigating in the portal
Changing the language of the display
Filtering the quarantined emails to display
Viewing your quarantined emails
Searching for an email
Selecting emails
Releasing emails
Deleting emails
2. Approve|Block
Managing your approved and blocked senders and domains lists
Viewing your approved and blocked senders or domains
Adding an approved or blocked sender or domain
Deleting approved or blocked senders or domains
Requesting a sender to be approved
3. Settings
Changing your password
Setting notification frequency
Adding aliases
4. Managing Email Quarantine (Portal administrators only)
About email quarantine tasks
Quarantine deployment tasks
Before activation of Email Quarantine
After activation of Email Quarantine
5. Manage aliases (Portal administrators only)
Adding aliases (for administrators)
6. Manage account groups (Portal administrators only)
Account groups
7. Manage accounts (Portal administrators only)
Creating quarantine users' accounts
8. Manage email templates (Portal administrators only)
Keeping quarantine users informed using templates
9. Troubleshooting
I have not received an email asking me to register and log in
The system is refusing to send me a password reset message
I have released an email but not received it in my inbox
Email Quarantine Portal is not displaying Newsletters or Compliance emails (Administrator only)
Carlos Rios
Comments