[Resolved] Sonian View Archive: Delayed Mail Processing in View - December 4th, 2025

Incident Report for Barracuda Networks

Resolved

This incident has been resolved. There is no delay in processing at this time and systems are back to normal.

Posted 3 hours ago. Dec 05, 2025 - 19:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 1 day ago. Dec 04, 2025 - 19:17 UTC

Update

We are investigating an issue that is affecting journaling in the EMEA and APAC regions. Email journaling may be delayed by this issue. If you have detected a build up in journal queues, we appreciate your patience as we work to collect those emails.

Posted 1 day ago. Dec 04, 2025 - 15:53 UTC

Investigating

Partners and end customers in the EU and AU regions may see delays in processing mail.

Posted 1 day ago. Dec 04, 2025 - 15:30 UTC

This incident affected: View - Cloud Email Archive (EMEA | nest1-view-eu | viewarchive.co.uk, APAC | nest1-view-au | au.viewarchive.com).