User Account Handling
The Azure Active Directory Sync and Active Directory Sync tools are used to allow customers to sync user accounts from their Active Directory or Azure Active Directory environments. Due to some differences between these directories, there are differences in how Proofpoint Essentials handles user account synching.
The following table illustrates these differences.
|
Scenarios |
Proofpoint Essentials |
||
|---|---|---|---|
|
After Azure AD Sync |
After AD Sync |
||
|
1 |
A user mailbox is disabled in Active Directory or Azure Active Directory. A corresponding user account exists and is active in Proofpoint Essentials. |
The user account remains active in Proofpoint Essentials. |
The user account is set to inactive in Proofpoint Essentials. |
|
2 |
A user mailbox is disabled in Active Directory or Azure Active Directory. A corresponding user account does not exist in Proofpoint Essentials. |
The user account is created in Proofpoint Essentials and set as inactive. |
The user account is created in Proofpoint Essentials and set as inactive. |
|
3 |
A user mailbox is disabled in Active Directory or Azure Active Directory. A corresponding functional account exists and is active in Proofpoint Essentials. |
The functional account is converted to a user account. The user account is added as inactive. |
The functional account is marked as inactive. |
|
4 |
A user mailbox is enabled in Active Directory or Azure Active Directory. A corresponding functional account exists and is active in Proofpoint Essentials. |
The functional account is converted to a user account. The user account is added as active. |
The functional account is marked as active. |
|
5 |
A shared mailbox exists in Active Directory or Azure Active Directory. A corresponding user account does not exist in Proofpoint Essentials. |
The user account is created in Proofpoint Essentials and is set to active.
*These accounts can be converted to functional accounts and marked for exemption for future syncs. |
The functional account is created in Proofpoint Essentials and is set to active. |
|
6 |
A shared mailbox exists in Active Directory or Azure Active Directory. A corresponding functional account exists in Proofpoint Essentials |
The functional account is converted to a user account. The user account is added as active.
*These accounts can be converted to functional accounts and marked for exemption for future syncs. |
No changes are made. |
Carlos Rios
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