New Login Experience We’re giving the login experience a fresh new look that’s cleaner, brighter and easier to use. This update will be rolled out to production starting on Nov 9th, 2020 and will be ...
Situation The first part of November 2020 we are introducing a new login experience. Solution Details, FAQ and screen shots of the new experience. Details Of The New Experience During the first part ...
Welcome to your Email Archive Getting Started Guide! This guide provides you with step-by-step instructions on configuring the Essentials Email Archive. The following topics are covered: Configuring t...
Overview Proofpoint Essentials can be configured as the inbound mail gateway through which all incoming mail for specified domains is filtered before reaching Microsoft 365. It can also be configured ...
Situation If required permissions aren’t enabled, you may encounter an Azure sync error when running a manual sync test. Solution Follow the below steps to ensure the necessary permissions are enabled...
Situation A query about a specific Email to the Proofpoint Essentials support team may require a permalink for support to access the email details. Solution Follow the below steps to copy and provide...
Situation Easy Spam Disclaimer missing from inbound email. Solution The email address is whitelisted, the Mime construction is incorrect, or it is digitally signed with DKIM. Some customers may notice...
Situation You have not received an expected Quarantine Digest Report. Solution Before contacting support, there are a few things to check first:- Review the Timestamp of the last Quarantine Digest Che...
Attachment Defense has two components: Attachment Defense Reputation Service Protects SMEs from known attachment-based threats by checking their reputation before delivery. Attachment Defense Reputa...
Situation SMTP Discovery Reports detailing new/invalid users are generated every Thursday. You want to control who these reports are sent to and ensure the correct contacts receive them. Solution By ...