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Cancel Account

This article demonstrates how to cancel a Sendinc account.

Step 1:

Log in to your account at

Step 2:

Click "My Account" in the top right corner of the page.

Step 3:

Click "Billing Details" on the left side of the page.

Step 4:

Click the "Cancel Subscription" link in the "Billing Overview" section.

NOTE: Sendinc is setup to auto renew yearly with auto payments processed on the cc on file. To cancel, you will need to log in to the portal [], once logged in go to the Billing Details section of the account and under Billing Overview, click on "Cancel Subscription".

You will be prompted with the following confirmation window:
Are you sure you want to cancel this subscription? Be sure you understand the following before you cancel:

- You will be downgraded to free service at the end of the current billing cycle; your subscription is not changed immediately by confirming this dialog.
- Up to the point at which the current billing cycle ends and the downgrade takes effect, you can abort the pending cancellation and continue to use the service.
- You will not be refunded for any unused time in your subscription.
- At the time the downgrade takes effect, your usage limits will return to the free-tier values, and,
- Messages will be subject to 7-day expiration from the time they were sent, even if they were originally sent with a longer duration.
- Remember that message expiration is permanent. There is no possibility of recovery.

All Done! We're sorry to see you go :(

Still have questions about canceling your account? Submit a Support Ticket

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  1. Carlos Rios

  2. Posted