Jan 25, 2025 1:49 AM UTC
Description:
The issue with Gmail has been resolved for all affected users as of Friday, 2025-01-24 17:30 US/Pacific. We thank you for your patience while we worked on resolving the issue.
Jan 24, 2025 11:07PM UTC
Summary:
Some Gmail Android users may experience elevated crashes
Description:
Our Engineering team has completed a rollout intended to mitigate the issue. We continue to observe a decrease in the crash rate and will continue to monitor for the stability.
We will provide more information by Monday, 2025-01-27 09:00 US/Pacific.
Diagnosis:
Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email.
Workaround:
None at this time.
Jan 24, 2025 7:14AM UTC
Summary:
Some Gmail Android users may experience elevated crashes
Description:
Our Engineering team has completed a rollout intended to mitigate the issue. We are observing a decrease in the crash rate and will continue to monitor for the stability.
We will provide more information by Friday, 2025-01-24 09:30 US/Pacific.
Diagnosis:
Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email.
Workaround:
None at this time.
Jan 24, 2025 3:27AM UTC
Summary:
Some Gmail Android users may experience elevated crashes
Description:
Our Engineering team has completed a rollout intended to mitigate the issue. We are observing a decrease in the crash rate and will continue to monitor for the stability.
We will provide more information by Thursday, 2025-01-23 23:30 US/Pacific.
Diagnosis:
Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email.
Workaround:
None at this time.
Jan 24, 2025 2:03AM UTC
Summary:
Some Gmail Android users may experience elevated crashes
Description:
We are experiencing an issue with Gmail beginning on Thursday, 2025-01-23 14:30 US/Pacific.
Our engineering team is investigating the issue.
We will provide an update by Thursday, 2025-01-23 19:30 US/Pacific.
We apologize to all affected by the disruption.
Diagnosis:
Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email.
Workaround:
None at this time.
Carlos Rios
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