Where are the SOC 2/SAS70, COI, AOC, and other reports located? Updated 03/11/2021 03:41 PM Below is the annual Zix AICPA SOC2 Type 2 Audit Report and related documents. The content of this audit repo...
How secure is Secure Message Center? Secure Message Center encrypts stored messages with AES-256 encryption. During composition and pickup of the message, ZixMessage Center utilizes standard TLS secur...
I deleted the password confirmation email. How do I get another one? Your most recent password confirmation link is valid for 24 hours. You can reattempt an additional password change after 30 minute...
What IP addresses does the Secure Message Portal use? Zix Secure Message Portals will use a variety of IP address: The Secure Message web sites are typically in the below IP range: 63.71.13.0/24 6...
I have submitted or changed my Secure Message Center password but I did not receive a confirmation email. What do I do next? If you are in a corporate networking environment, the confirmation email ma...
How can I prevent my Secure Message Center emails from going to my spam folder on Yahoo? Occasionally, the Secure Message Center notifications or password resets will be delivered to your Spam folder ...
What is the Secure Message Center? Secure Message Center is a secure webmail application, hosted by Zix, which allows the recipient of encrypted emails sent by Zix customers to read the encrypted emai...
How do I access my account if I'm locked out? After three unsuccessful sign in attempts, you will be locked out of your account for 30 minutes. If you become locked out of your account, you will be se...
Received a Zix encrypted email? Learn how easy it is to access your message through a Zix secure portal. Click here to learn how to Register with Zix Encrypted emails, Open your Zix encrypted message,...
Learn how easy it is to access your message through a Zix secure portal. Click here to learn how to Register with Zix Encrypted emails, Open your Zix encrypted message, and Reset your Zix password sho...