What is the Secure Message Center?

Secure Message Center is a secure webmail application, hosted by Zix, which allows the recipient of encrypted emails sent by Zix customers to read the encrypted email in its decrypted form. The messages are typically encrypted to protect sensitive information, such as personal health information (PHI) or personal financial data. Zix customers can have their company branding on the webmail page or they can use a generic webmail page that is branded by Zix as the ZixMessage Center.

When a message is sent via Secure Message Center, a notification email is sent to the recipient (see example below). If this is the first time the recipient received an encrypted email from that sender’s company, then the recipient will need to create an account (your email address and a password) in order to read the message. If the recipient has previously received encrypted messages from the sender’s company, then the recipient will only be required to re-enter their password to open and read the message.