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Product Updates

  • Mimecast Product Update: TTP Domain Update on November 30, 2023

    Mimecast TTP Domain Update on November 30, 2023 Please review upcoming changes to our TTP domain links and make any necessary changes. Dear Valued Customer, As part of Mimecast's commitment to continu...

  • Mimecast - Email Security Cloud Gateway IP Address Updates

    Mimecast has recently announced changes to the Mimecast Data Center IP addresses that connect to your and your client's environment.  You must ensure that these IP addresses are allowed through your f...

  • Proofpoint TLS 1.0 and 1.1 Deprecation - April 2023

    Proofpoint has removed support for TLS 1.0 and 1.1 this week.  Going forward they will only support TLS 1.2 and higher.  This also impacts customers who have setup SMTP Auth for scanners, printers and...

  • Responses to CVE-2023-23397

    Microsoft Proofpoint Mimecast...

  • Mimecast: Upcoming Mimecaster Central Improvements

    Exciting Improvements to Mimecaster Central We have invested in improving your customer experience and how Product Knowledge, Education, and Support Resources can be searched, used, and categorized wi...

  • Rackspace Hosted Exchange Issues

    Note: This post serves as an FYI. Excel Micro does not resell or support Rackspace however, we recognize that many of our clients use Rackspace as a hosted mail server. The following is taken from the...

  • Zix Upgrade: 3 Weeks Left

    ALL ZIX GATEWAY ACCOUNTS MUST BE UPGRADED BY SEPTEMBER 15, 2022.  Important reminder for ZixGateway Customers; your new Zix Secure Cloud Email Encryption account is built and ready to access. To avoid...

  • Mimecast: Scheduled Maintenance to Partner Portal

    Coming August 29, Mimecast is excited to launch a series of operational improvements to the Partner Portal, designed to make your experience as an MSP partner easier! Here are the improvements you can...

  • ZIX GATEWAY END OF LIFE: September 15, 2022

    ZIX GATEWAY END OF LIFE: ACCOUNTS MUST BE UPGRADED BY SEPTEMBER 15, 2022 ZixGateway accounts must be upgraded or email encryption will be impacted. Please contact your Excel Micro Account Manager imme...

  • [Resolved] - ALERT - VIPRE Email Security - Possible Delays

    VENDOR: VIPRE PRODUCT: VIPRE Email Security Cloud ISSUE: We are aware of an issue impacting VIPRE Email Security causing mail delays. We have been in constant communication with the VIPRE Operations T...