Start a conversation

Search - View

  • Modifying a Saved Search

    To modify an existing saved search, you must first be logged in to an account with Search Administrator privileges or greater.  From the search results list, double click on a saved search, then click...

  • Creating a new Simple Search

    To create a new search, from the saved search page, select the New button on the top right corner of the table.   The New Search page defaults to a simple search.  To switch to the advanced search, se...

  • Delete a saved Search

    Any saved search can be deleted. To delete a search, click on the Search button to see a list of searches. Double click the search you wish to delete. Click on the details link to the top of your scre...

  • How to search on date ranges

    There may be instances where the search criteria just needs to be based on dates, rather than anything contextual from the email contents. To perform a search just based on a date range:   Locate and ...

  • Modifying an Unsaved Search

    Once creating and executing a search, the results of the query are shown for review.  Should the results not be as expected, the query can be edited simply by selecting the edit link (A) above the res...

  • Attachment Categories

    Advanced search allows you the ability to search for pre-defined categories of attachments.  View automatically indexes the content of over 600 different attachment types. For easier searching when yo...

  • Saved Searches

    A list of saved searches to which the logged in user has access to can be accessed from anywhere in the application from the Searches icon on the left hand navigation menu ().   From this list saved s...

  • Lists

    Lists allow you to leverage a set of pre-defined keywords or people that can be used across the application. Lists can be used in searches across the system and can be managed by the system administra...

  • Migrated searches from previous email archive

    If you were upgraded from the old version of the archive service, Your previous searches will have been migrated over to the upgraded application. Please do note that these migrated searches are Ident...

  • Creating a new Advanced Search

    To create a new search, from the saved search page, select the New button on the top right corner of the table. The New Search page defaults to a simple search.  To switch to the advanced search, sele...