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Best Practices - Mimecast

  • Mimecast: TLS 1.0 and 1.1 Deprecation

    Update to TLS 1.2 or above From 31 October 2020, TLS 1.0 and 1.1 will be disabled for our SMTP servers. If your clients use these versions, it could affect their secure connection to Mimecast. Dependi...

  • Allow / Deny List (Managed Senders)

    Viewing Policies Modifying or Removing Entries Adding Policies Import Managed Senders Postini Permitted and Blocked Senders   Managed Senders contains a list for each end user of those email addresses...

  • Password reset errors - users (Mimecast)

    Issue: When users try to reset their password via the MimeCast portal, the user gets to the received your verification code step and then they get the following error: Sorry, something went wrong. ple...

  • The Gateway Policy Editor

    Accessing the Gateway Policy Editor   To access the Gateway Policy Editor: Log in to the Administration Console. Click on the Services toolbar button. A menu drop down is displayed. Click on the Gatew...

  • Top 10 Common Questions - Mimecast

    How can I verify a message has been delivered? Mimecast provides full tracking details for every message that has routed through our platform.  By navigating into the details of a particular message, ...

  • Gateway Policy Types

    Gateway Policies allow an Administrator to apply granular control to the flow of email messages as they are processed by Mimecast. They are: A set of rules that affect the flow of email traffic. Appli...

  • Top 10 Implementation Questions - Mimecast

    What is the purpose of the “additional IP’s” section of the RFI (Request for Information)? The additional IP field allows you to document any additional IP addresses that may be sending email with you...