Announcement: Limited Staff on Election Day

In observation of Election Day, Excel Micro will have Limited Support staff on the following day (Sales and Billing departments will be unavailable):

• Tuesday, November 5th, 2024

We will resume regular business hours on Wednesday, November 6th

As always, our emergency off-hours support is available for customers Unable to Send or Receive Email.

All other questions or inquiries are recommended to be submitted as a ticket to our team through this portal by selecting 'Submit a ticket' or by emailing support@excelmicro.com.  After submitting a ticket, you will be issued a case number for reference. 

Additional Resources

• Interactive Troubleshooter: If you would like to access our Interactive Troubleshooter to help determine a resolution please select ‘Troubleshooter’ from the top navigation bar. 
• Knowledgebase: Our team together with our vendors also offer a wealth of documentation found in our ‘Knowledgbase’.
• Proofpoint Resources, Videos, and More 
• VIPRE Resources, Videos, and More
• Mimecast Resources

Thank you for being a Valued Partner! We look forward to working with you soon.