Excel Micro: New Bill Management Portal

New Bill Management Portal via Ziff Davis-Oracle << Click here

On August 2024 we announced that we have transitioned to a new billing system and customer payment portal. This new Ziff Davis / Oracle system will provide you with several benefits, including:

* A more intuitive portal for easier payment management

* The ability to view your billing history and make payments online 24/7

* The ability to set up automatic payments

Our banking and contact details will remain the same. If your organization has a tax-exempt form for your specific industry or state, please submit that to "taxforms[@]excelmicro.com" referencing your organization.

To help you get prepared, please review some general instructions on what to expect when using the new platform via our Welcome to Bill Management page. Feel free to also bookmark our Billing FAQ page.

• Invoices will still come from "billing[@]excelmicro.com"
• Responses to tickets you opened will also come from "billing[@]excelmicro.com"
• Welcome email from the New Billing Portal and password resets will come from "billmanagement[@]ziffdavis.com" or "opcns-bounces-us2_ww[@]oracle.com" or "eibx.fa.sender[@]workflow.email.us-phoenix-1.ocs.oraclecloud.com"

Thank you for your continued support and understanding. Should you have any immediate questions, please feel free to reach out to our team at "billing[@]excelmicro.com" or by phone at 877-466-7726 opt 3 [please be patient as wait times are longer due to the influx of calls/tickets caused by the change].