PESA - Measure

PESA Measure Documentation: [https://help.proofpoint.com/Essentials/Product_Documentation/Security_Awareness/Measure]

• Proofpoint: Reading Pane Registers as Open in Phishing Email

  Question Does reading pane register as email open or multiple email open event?? Answer Yes it registers as Email Open as long as the image pixel is downloaded. The first time the image is downloaded,...

• Proofpoint: User Enrollments Report

  Overview The User Enrollments Report provides a single location where you can quickly view real-time data on Recently Active Assignments and user status for the past 365 days. A Recently Active Assign...

• Proofpoint: Recording External versus Internal IP Addresses

  Question How are external and internal IP Addresses of users recorded within Phishing campaign reporting? Answer Proofpoint records the user's public IP address because this IP address is presented to...

• Proofpoint: Reporting Simulated Phish

  Question How are simulated phishing attacks reported? Answer Proofpoint Security Awareness offers three different methods for reporting a simulated phishing attack sent by Phishing. PhishAlarm - The e...

• Proofpoint: Downloading Event Log

  Question How do I download details on every event that has occurred in the campaign? Answer The Event Log will display user actions on a Phishing campaign. If you would like to download the event log ...

• Proofpoint: Campaign Data has Zero Email Opens

  Question In my phishing campaign data, numbers for Clicked and Reported are populating, but the number of Email Opens are showing at zero. Why is this? Answer Under Email Tracking Options in the campa...

• Proofpoint: Internal IP Address in Campaign Details

  Question Why are internal IP addresses shown in the Phishing reports? Answer We log the IP address of the user that clicked on the phishing campaign. This allows the Phishing Administrator to identify...

• Proofpoint: Defining Email Opened

  Question What does Email Opened mean in the phishing reports? Answer Email Opened means the tracking image in the body of the email that was sent to the end user was loaded. The tracking image is a tr...

• Proofpoint: Campaign Results Definitions

  Question I am confused about the Phishing campaign results.  Can you define the results for each campaign? Answer Phishing displays a number of metrics based on the results of each campaign. Depending...

• Proofpoint: Campaign Failure

  Question What constitutes a Failure in a Phishing Simulation campaign? Answer Phishing campaigns have failure conditions for users which are based on the type of campaign in use. Below is the list of ...