Change EU1/US1 login password Update Your Password 1. While logged into the user interface, navigate to Users & Groups > Users tab. 2. Locate your account by name in the list. 3. Click on your Name. 4...
Partner Branding Parnter Branding: By default, all companies created under your partner account will use the branding (colour scheme, logo, etc.) you have applied to your partner site. If you would li...
Options for handling Bulk Mail Proofpoint Essentials does not ordinarily quarantine legitimate bulk-email. That is, email that is sent to a large list of recipients who have either directly or passive...
Situation There is a need to check email message flow for inbound and outbound messages. You also need help troubleshooting mail flow and want more information on delivered or blocked messages. Soluti...
Situation Email are bounced due to Proofpoint Dynamic Reputation IP blocklisting, and you receive a SMTP error 550 email blocked. Solution Raise a ticket with Proofpoint PDR service. See below for add...
Customers hosted on Proofpoint Essentials North American (US) or European locations (EU) should refer to the following table for details on configuring and accessing your account. Related Articles: G...
Acceptable Use Policy for Outbound Email As a committed anti-spam product, Proofpoint Essentials cannot condone the use of our platform to send out bulk mail. Most users respect our fair usage policy...
Error when saving a filter: Email address pattern 'example@domain.com, *@domain2.com' contains invalid characters When attempting to create a filter (as outlined in Knowledge Base Article Essentials F...
Logs are an important part of troubleshooting mail flow. Keep in mind the logs found on Proofpoint Essentials only tell you what happens to the message once it is accepted and received by one of our M...
Spam email still gets through to users. Proofpoint Essentials is powered by Proofpoint’s MLX machine learning technology available on the newer data centers. This solution examines and filters million...