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Exports - View

  • Obtaining a saved Search ID for a bulk export request

    There may be instances where you will issue a managed service request to perform a bulk export a set of data from your Archive account, to your Archive Service Provider *.   In doing so, they will nee...

  • How many concurrent exports can I submit

    You are limited to request 5 concurrent exports at any one time. If you need to submit additional exports, you will need to wait for 1 of the exports to have completed before you can submit another on...

  • Initiating a new export

    Exports can be requested from any saved search menu. Select the assets you would like to export from the system.  To 'Select all', you can select the check box in the header. Select the Export button ...

  • Exports | How many items can I export in one go

    View archive allows you to submit for export up to 30,000 items at a time. Should you have more than 30,000 items to export, you have the following options. Perform multiple searches, exporting subset...

  • Downloading an Export

    Once an export has been requested, its status can be view by navigating to the “Exports” page from the left navigation menu.  Exports, once completed can also be downloaded simply by clicking the “dow...

  • Exporting - Total number of messages exported does not match the number of items in the search results

    Scenario: You recently performed a search on the View Archive service which showed 20 items. You have requested to export the results to your chosen format. Upon reviewing the downloaded export there ...

  • Exports and BCC header information

    BCC header information not included exports via the UI   When performing exports from the archive platform via the user interface, any BCC header information is excluded from that export. However shou...

  • Export status

       Pending The export has been requested and is in the queue awaiting the necessary resources.   Processing The export is being actively processed.   Download The export has completed successfully and...