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FAQs - View

  • How to grant access to specific pre-set searches

    Scenario:  Your organisation needs to allow an individual(s) to review some data within the archive. This data may cover a broad spectrum of requirements across multiple individuals. You do not want t...

  • Microsoft 2010 Support

    When a service provider end-of-lifes and/or no longer offers mainstream support on a product, Sonian/Barracuda in turn does not do additional development work specific to that product. AsSonian/Barrac...

  • Timeout for Inactivity

    To assist in protecting your data, if for any reason there is 30 minutes of inactivity whilst logged onto the archive, your session will expire and you will be forced to re-authenticate / logon....

  • What Is The Max Size Message View Archive Will Accept?

    The View Archive email service has a Max Message Size limit that is applicable to the collection methods, SMTP and POP. The View Archive Service will accept all journaled messages upto 140MB, when del...

  • How long does it take for new email to appear in the archive?

    Scenario: I have journaled new email to the archive, how long do I have to wait before it is searchable / discoverable in the archive? Answer: Upon receiving your data, the archive service will immedi...