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[Resolved] VIPRE Email Security (EMEA) - Spam messages unable to be released - Nov 25 2025

Updates


Resolved

Issue with spam messages being unable to be released have been solved. Please follow normal procedures when releasing quarentined messages.

November 26, 2025 · 03:54

Investigating

We are continuing to investigate the cause of some messages not being able to be released from Spam Quarantine.

Emails are being processed as normal and filtering is applied as normal. There is no impact to delivery of clean messages.

Our teams are actively working to identify a resolution and we will continue to provide updates as more information becomes available.

November 25, 2025 · 07:20

Issue

We are investigating reports of some messages not being able to be released from Spam Quarantine.

Emails are being processed as normal and filtering is applied as normal. There is no impact to delivery of clean messages.

Our teams are actively working to identify the cause of some spam messages being unable to be released and will provide updates as more information becomes available.

November 25, 2025 · 04:44

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  1. Carlos Rios

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