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Proofpoint Essentials Customers currently experiencing Azure sync errors [Stable]

Description

 

 start time August, 16th 13:00 UTC
impact Customers experiencing issues with Azure sync - stating "Failed to connect. Please check your Azure credentials"

 

08/16 22:36 UTC

At 08/16 22:36 UTC this incident was marked as stable. For customers affected, their next scheduled Azure sync should work as expected. 

 

21:00 UTC

Proofpoint Essentials engineering teams continue to work towards resolution on this issue. Next update will be released once there are news to share. For any new users that are unable to be sync'd at this time, it is possible to add them manually.

 

18:15 UTC

Proofpoint Essentials engineering teams continue to investigate this issue. Next update will be shared not before 20:00 UTC.

 

17:15 UTC

Proofpoint Essentials engineering teams are continuing to investigating this issue.Next update in 60 minutes or sooner.

 

16:15 UTC

Proofpoint Essentials engineering teams are currently investigating this issue.

For any new users that are unable to be sync'd at this time, it is possible to add them manually.

Next update in 60 minutes.

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  1. Walt Drummond

  2. Posted
  3. Updated

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