Proofpoint Essentials

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• Proofpoint Essentials: Production Incident Impacting Encryption - March 25th, 2025

  Description   Affected Product Proofpoint Essentials Encrypted mail functionality Symptoms Customers may experience an issue with encrypted mail contents not loading successfully Start Time  Mar-25-20...

• Proofpoint Essentials: Production Incident Impacting TAP URL Defense - March 19, 2025

  Description Affected Product  Essentials Targeted Attack Protection (TAP) - URL Defense (URLD Symptoms Intermittent failures when attempting to reach urldefense.com and URLs that have been rewritten b...

• Proofpoint Essentials: End of Support for v0 API Endpoints

  Description The v0 API endpoints will no longer be supported as of June 11, 2025.   Customers and partners currently using v0 API endpoints must migrate to the latest API version, v1, to ensure contin...

• [Resolved] Proofpoint Essentials: New users in Essentials may experience the inability to send or receive emails - Feb 27, 2025

  Description Start Time: February 27, 2025 16:00 UTC End Time:  February 27, 2025 22:48 UTC Services Impacted New users in Essentials may experience the inability to send or receive emails and also imp...

• [Stable] Proofpoint Essentials: New users in Essentials may experience the inability to send or receive emails - Feb 21, 2025

  Description Start Time: February 21, 2025 12:45 UTC Services Impacted New users in Essentials may experience the inability to send or receive emails and also impacting the creation of new domains enab...

• Proofpoint Essentials Security Awareness: Scheduled Maintenance Notification - 22nd February 2025

  Description We will be performing scheduled maintenance during the following dates and times:   Maintenance Schedule:   Date: 22nd February 2025   Time: 11:00 - 19:00 UTC Environment Impacted: US/EU S...

• [Resolved] Proofpoint Essentials: Legitimate Emails being quarantined as Phish February 10, 2025

  Description   Symptoms Proofpoint Essentials customers may receive a sudden surge in legitimate emails being quarantined as phish Start Time Proofpoint Essentials began to see symptoms 10-February-202...

• Proofpoint Essentials: Scheduled Maintenance Notification – 17th & 18th February 2025

  Description We will be performing scheduled maintenance during the following dates and times: Maintenance Schedule: Date: 17th February 2025 Time: 11:00 - 13:00 UTC Environment Impacted: US4 Services ...

• Proofpoint Essentials - Microsoft Add-in Permissions Update on 17th February 2025

  Description Microsoft is updating its add-in permissions process on 17th February 2025, requiring PhishAlarm and Email Encryption Add-in users to take specific actions to maintain uninterrupted functi...

• [Resolved] Proofpoint Essentials - US4 degraded interface responsiveness - Jan 31st 2025

  Description Start Time January 31, 2025, 15:45 UTC  Services Impacted We are actively investigating an issue affecting UI responsiveness on our US4 interface. Mail flow and the API remain fully operat...