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PPE Configuraton Information

  • Trouble-shooting possible email delivery problems using the Proofpoint Essentials Interface

    In short, this can be done using the 'Status' column in the Email Logs section of the Proofpoint Essentials Interface. Note: Silent users do not have permission to log into the interface, hence cannot...

  • Essentials Filters: File extensions

    Attachment Type Filter From the filters, using the Attachment Type option gives you this pop-up. See the next section for some file types associated in each section. This is not a comprehensive list o...

  • How to create a filter for specific extensions

    This KB article will walk you through how to create a filter rule for specific extensions and/or filenames and block them from end users. In addition, you may want to review these articles for a more ...

  • Sender Lists - Safe and Block

    As of the release for May 2015, we no longer require individual or large filters for a safe or blocked sender. A new tab under Company Settings has been made named Sender Lists. An individual list exi...

  • Why is SPF check failing with Office 365

    Situation Emails being delivered to Office 365 are getting rejected do to SPF check. Office 365 is seeing the IP of Proofpoint Essentials as the sending server's IP. Solution 1. Disable SPF check on O...

  • Configuring Features

    This article is to consolidate links to features available based on package level and how to configure them. Available features can be enabled under Company Settings > Features   All packages: Spam Se...

  • Verifying relay domains

    Situation How do I verify my domain? You receive the error Verification Fail when trying to enable a domain. Solution See below for information on:  Verifying by adding a DNS (TXT) record to the domai...

  • Proofpoint Essentials: Verify your domain

    Situation As a new customer you have created a domain and added users in Proofpoint and need to verify your domain and enable Relay. Solution New domains being enabled for email relay purposes will re...

  • Quarantining suspected spoof or imposter emails - Proofpoint

    Proofpoint Essentials now offers protection against impostor email threats (also known as spoofing), business email compromise or CEO fraud. Suspected imposter emails are identified as inbound message...

  • CIDR Breakdown for 148.163.128.0/19

    For customers who are using Office 365 or any other platform that will only accept CIDR format ranges of /24 148.163.128.0/24 148.163.129.0/24 148.163.130.0/24 148.163.131.0/24 148.163.132.0/24 148.16...