The instructions below are for Microsoft 365 but can be used as a guide for any web server application.
Create a Journaling Rule
- Log in to the Microsoft 365 admin console and navigate to Admin Center > Exchange Admin Center > Compliance Management > Journal Rules
- Click on New Journal Rule
- In the Send Journal Reports to field, enter companytag@na1.archive.mailanyone.net
- Important: This is an example and not the actual address; your Company Tag is the unique identifier assigned to your account; refer to Archiving Portal Access to find the appropriate address
- In the Name field, type a name for the rule
- In the If the message is sent to or received from dropdown menu, select Apply to All Messages
- In the Journal the Following Messages dropdown menu, select All Messages
- Click Save
- Please allow at least 15 minutes for the journaling rule to be fully enabled
Create a Connector
Your Archive Cloud has an ‘MX’ record which means that you do not need to use this connector to link the Journal Recipient Email Address. When you subscribe to the Archive Cloud service, a unique Company Tag will be issued. For example, if the company tag is ABCInc, then the SMTP journal address will be: ABCInc@na1.archive.mailanyone.net
Note: For the purpose of this document we will use companytag@na1.archive.mailanyone.net
To ensure all mail is successfully received and archived, follow the steps below.
- In the Exchange Admin Center, click the Connectors tab and click the plus sign
- Select Microsoft 365 and Partner Organization from the From and To dropdown lists respectively
- Enter the name of your archive in the Name field to name the Connector and click Next
- Select Only when email messages are sent to these domains and click the plus sign
- Enter na1.archive.mailanyone.net and click OK
- Assess the FQDN address of the archive; this is known as a Smart Host
- Select the option Route email through these smart hosts and click the plus sign
- Enter na1.archive.mailanyone.net and click Save
- Click Next
- Ensure that you enable TLS on the archive connector
To validate the SMTP journal address:
- In the New Connector dialog, click the plus sign
- Enter the email address, which is companytag@na1.archive.mailanyone.net (refer to Archiving Portal Access ), in the Add Email box and click OK
- Click Validate
The email address will be validated, and the connector will be added.
Carlos Rios
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