AppRiver / Zix

AppRiver/Zix's Official status page: https://status.opentext.com/

• Zix Encryption Service (Email Message Privacy): viewing/uploading attachment issue April 24 2025

  Investigating Zix Encryption Service (Email Message Privacy) is currently experiencing an issue with viewing/uploading attachments. Teams are continuing to work to obtain a resolution to the issue.  W...

• Zix Customer Portal Interface: Customer Portal System Maintenance scheduled for 18 April 2025

  Completed The scheduled maintenance has been completed. Posted 6 days ago. Apr 18, 2025 - 05:00 UTC In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. Po...

• Zix Encryption Services: Secure Cloud Email Encryption (AEE/ZEE) Hardware Maintenance rescheduled for 29 March 2025

  Completed The scheduled maintenance has been completed. Posted 4 days ago. Mar 29, 2025 - 19:00 UTC In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. Po...

• Zix Customer Portal Interface: Customer Portal System Maintenance scheduled for 4 April 2025

  Completed The scheduled maintenance has been completed. Posted 13 days ago. Apr 04, 2025 - 05:00 UTC In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. P...

• Zix Encryption Services: ZixPortal Maintenance scheduled for 13 April 2025

  Completed The scheduled maintenance has been completed. Posted 4 days ago. Apr 13, 2025 - 09:00 UTC In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. Po...

• Zix Encryption Services: ZixGateway (Hosted) Software Maintenance scheduled for 30 March 2025

  Completed The scheduled maintenance has been completed. Posted 4 days ago. Mar 30, 2025 - 08:00 UTC In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. Po...

• [Resolved] Zix - Microsoft 365 - Users may be unable to access Outlook on the web - March 19th 2025

  Zix - Microsoft 365 - Users may be unable to access Outlook on the web Resolved - Update from Microsoft: Microsoft successfully reverted the problematic code change and verified the issue has been rem...

• Zix Encryption Services: Secure Cloud Email Encryption (AEE/ZEE) Maintenance - April 5th 2025

  Completed The scheduled maintenance has been completed.Posted 12 days ago. Apr 05, 2025 - 17:00 UTC In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. Po...

• [Resolved] Zix: Messaging delays in Secure Cloud Encryption - Oct 7, 2024

  Incident Report for Zix | AppRiver Resolved: All backlogs of emails have been delivered. We do apologize for any inconvenience.             Posted Oct 08, 2024 - 06:18 CDT Update: A fix was put into p...

• Zix ETP - Improvements to User Creation

  Beginning September 28, 2023, customers will now have the ability to create users on any domain on their account (previously this was only allowed on the primary domain) without having those users als...