OpenText / AppRiver / Zix / WebRoot / Carbonite

OpenText's Official status page: [https://status.opentext.com/]

• Opentext: Core EDR/MDR is currently experiencing an issue - January 22, 2026

  Update Core EDR/MDR is currently experiencing an issue, causing the Support Team to be unable to receive emails. Teams are currently assembled and working to resolve the issue. We appreciate your pati...

• [Resolved] Opentext: Zix - Microsoft 365 - Unable to send/receive - January 22, 2026

  Resolved Update from Microsoft: Microsoft confirmed that the affected infrastructure has returned to a healthy state and is operating as expected. Microsoft will continue to closely monitor the remedi...

• Zix - Cybersecurity (Zix Customer Portal Interface - Customer Portal) System Maintenance scheduled for 22 May 2025

  Scheduled for May 22, 03:00 - 05:00 UTC Completed The scheduled maintenance has been completed. Posted 10 hours ago. May 22, 2025 - 05:00 UTC In progress Scheduled maintenance is currently in progress...

• Zix Encryption Services: ZixPortal Maintenance scheduled for June 1st, 2025

  Upcoming scheduled maintenance notice Zix Encryption Services - ZixPortal Maintenance will be undergoing maintenance on 1 June 2025 from 07:00 to 09:00 UTC. Intermittent service interruptions are expe...

• [Completed] Zix: Urgent Maintenance scheduled for 14 May 2025

  Upcoming scheduled maintenance notice The scheduled maintenance has been completed. Posted 3 minutes ago. May 15, 2025 - 17:00 UTC Scheduled maintenance is currently in progress. We will provide updat...

• Zix Encryption Service (Email Message Privacy): viewing/uploading attachment issue April 24 2025

  Investigating Zix Encryption Service (Email Message Privacy) is currently experiencing an issue with viewing/uploading attachments. Teams are continuing to work to obtain a resolution to the issue.  W...

• Zix Customer Portal Interface: Customer Portal System Maintenance scheduled for 18 April 2025

  Completed The scheduled maintenance has been completed. Posted 6 days ago. Apr 18, 2025 - 05:00 UTC In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. Po...

• Zix Encryption Services: Secure Cloud Email Encryption (AEE/ZEE) Hardware Maintenance rescheduled for 29 March 2025

  Completed The scheduled maintenance has been completed. Posted 4 days ago. Mar 29, 2025 - 19:00 UTC In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. Po...

• Zix Customer Portal Interface: Customer Portal System Maintenance scheduled for 4 April 2025

  Completed The scheduled maintenance has been completed. Posted 13 days ago. Apr 04, 2025 - 05:00 UTC In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. P...

• Zix Encryption Services: ZixPortal Maintenance scheduled for 13 April 2025

  Completed The scheduled maintenance has been completed. Posted 4 days ago. Apr 13, 2025 - 09:00 UTC In progress Scheduled maintenance is currently in progress. We will provide updates as necessary. Po...