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Essentials Email Archive

  • Exporting Emails Using Archive

    With the introduction of Essentials Archive 2.0 ProofPoint has released the ability for you to Export emails from your archive with them. How To In order to do this you must have Discovery User permis...

  • Searching the Email Archive

    About Searching Depending on your permissions, you may be able to search the Archive for all messages or just for those for which you were a participant (sender or recipient, directly or as part of a ...

  • Managing Retention and Legal Holds

    Retention All archived messages are retained in the Archive for at least one year from the date on which they were archived, and can be retained for a maximum of 10 years. Once that time is reached, m...

  • Managing Email Archive users

    About Email Archive Users All users defined in Proofpoint Essentials are also users within the Email Archive. User accounts are synced every 5 minutes. Removing a user from Proofpoint Essentials does ...

  • Working with saved searches

    To re-run a saved search: In the sidebar, click . Click  next to the search you want to re-run. The search results are shown. To edit a saved search: Click  next to the search you want to edit. Enter ...

  • About Email Archive

    About Email Archive Proofpoint Essential's Email Archive helps protect organizations from legal liabilities and regulatory risks, while improving email storage management and end-user productivity. Em...

  • Configuring Journaling for Exchange 2010

    About Journaling In Exchange 2010 Exchange 2010 provides multiple methods for journaling including: Remote (SMTP) journaling, where a copy of all email sent to/received by mailboxes in your organizati...

  • Archive connection test is successful and is retrieving some email from journal account but connection is often stopping

    This can occur if you have a Throttling Policy set on you IMAP journal account. To check if it is enabled you can turn on IMAP logging as per the Microsoft KB here: https://technet.microsoft.com/en-us...

  • Archive connection failing with error “There was a problem connecting to the server” when performing connection test

    This can be down to a number of factors, please check the items below and if the connection is still not successful log a support ticket and an archive engineer will assist. Firewall issue. Make sure ...