Why are Out of Office (OOO) and auto-replies from Office 365 getting stopped? Answer: Out of Office (OOO) and auto-replies should not be routing through Proofpoint. The reason why Out Of Office (OOO) ...
We’re excited to announce that we will be adding new Anti-Spoofing Policies to Proofpoint Essentials that leverage DMARC authentication. This update is expected to be available to all customers acros...
Situation Emails from trusted senders are being quarantined as Fraud despite being in the safe sender list. Solution Individual domains can be added as exceptions for DMARC, DKIM and/or SPF respectiv...
Situation You want to use TLS to ensure secure mail transport for your outbound mail. Solution This describes TLS behavior from a Proofpoint Sender and Recipient point of view, and explains the second...
Situation You want to create a filter rule for specific extensions and/or filenames and block them from end users. Solution Follow the below steps to create a new Inbound or Outbound filter to filter ...
Situation Email are bounced due to Cloudmark Sender Intelligence IP blocklisting, and you receive a SMTP error 550 Service unavailable Solution Raise a ticket with Proofpoint Cloudmark Sender Intellig...
About Google Workspace Google Workspace (formerly known as G Suite) is a cloud-based solution from Google. It offers email, security, archiving and other capabilities delivered on Google’s worldwide n...
Situation You need to add, verify, or enable relay domains to improve email flow. For example, inbound mail is not flowing due to a disabled domain relay. Solution See steps below for how to add, veri...
Situation You are a new admin and there are many customers under your supervision. You are a re-seller and your Organization Administrators want to know what is the best way to manage their company do...
Situation How long does it take domain changes to take affect? When will a new email address added be able to send and receive emails? When do custom filters and sender list start allowing/blocking? S...