Situation There has been an increase of cases where hackers are spoofing the email header of CEO's, Executives, VP's, etc of our customers companies. End users believe that that the email is coming fr...
Situation You want to prevent malicious actors from sending spoofed messages. Solution See below for information on: What are DMARC, DKIM, and SPF? How do I enable inbound anti-spoofing policies? Wh...
Situation You want to sync OnPrem Active Directory accounts to Proofpoint Essentials. Solution Enable Active Directory Sync according to instructions below, and additional information such as: Configu...
In short, this can be done using the 'Status' column in the Email Logs section of the Proofpoint Essentials Interface. Note: Silent users do not have permission to log into the interface, hence cannot...
Attachment Type Filter From the filters, using the Attachment Type option gives you this pop-up. See the next section for some file types associated in each section. This is not a comprehensive list o...
As of the release for May 2015, we no longer require individual or large filters for a safe or blocked sender. A new tab under Company Settings has been made named Sender Lists. An individual list exi...
This KB article will walk you through how to create a filter rule for specific extensions and/or filenames and block them from end users. In addition, you may want to review these articles for a more ...
Situation Emails being delivered to Office 365 are getting rejected do to SPF check. Office 365 is seeing the IP of Proofpoint Essentials as the sending server's IP. Solution 1. Disable SPF check on O...
This article is to consolidate links to features available based on package level and how to configure them. Available features can be enabled under Company Settings > Features All packages: Spam Se...
Situation How do I verify my domain? You receive the error Verification Fail when trying to enable a domain. Solution See below for information on: Verifying by adding a DNS (TXT) record to the domai...