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Proofpoint: Removing User from Scheduled Training Assignment

Question

How do I remove a user from an active Scheduled Training Assignment?

Answer

  1. Under Tools, click Security Awareness, followed by Launch Platform
    • The Security Awareness console opens.
  2. Navigate to Training > Training Assignments
  3. Click on name of assignment 
  4. Select Edit Assignment > Users
  5. Chose the check box(es) next to email address(es) to be removed from the assignment 
  6. Click Remove from Assignment
  7. Select Submit

See Removing and Re-adding a User to a Duration Assignment  for additional information.

Important!

  • If an assignment is past its grace period, extend the end date to remove users from the assignment
  • Attempting to make changes to an expired assignment will give an error, You cannot make changes to an assignment with a due date in the past
  • If you edit the due date for the assignment and make it a future date you will not be able to revert to the past date
  • You can not set a date that is in the past
  • If you need to remove a user from an expired assignment a possible work around would be to archive the user but this will remove the user from ALL assignments
  • You then could add them back to the platform
Choose files or drag and drop files
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  1. Carlos Rios

  2. Posted

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