PESA - Educate

PESA Educate Documentation: [https://help.proofpoint.com/Essentials/Product_Documentation/Security_Awareness/Educate]

• Proofpoint: Delivery of Randomly Scheduled Phishing Emails

  Question How are emails sent out when using the Random Scheduling feature in the phishing campaign settings?  Answer Our mail servers will send out phishing emails in batches, randomly throughout the ...

• Proofpoint: Delete Training Reminder

  Question How do I delete a training reminder from an existing assignment? Answer Under Tools, click Security Awareness, followed by Launch Platform Navigate to Training > Assignments Click on name of ...

• Proofpoint: Delete Template

  Question Can I delete a phishing template from my campaign? Answer Yes, you can remove a phishing template from a campaign up until the time the campaign starts. From the Campaign Details page:  Click...

• Proofpoint: Delete Campaign

  Question How do I delete a Phishing campaign? Answer To Delete a campaign: Under Tools, click Security Awareness, followed by Launch Platform. The Security Awareness console opens. Navigate to Phishin...

• Proofpoint: Delayed Phishing Emails

  Question Why is my phishing email delayed when it was not delayed earlier? Answer Your Phishing emails could be deferred if you are utilizing Exchange Online Protection (EOP) . Deferred means that the...

• Proofpoint: Create Email Notifications

  Question What is the best way to create a new email notification template? Answer While it is possible to create a new notification from a blank template, the following process saves a few steps and d...

• Proofpoint: Create Custom Teachable Moment

  Question How do I create a custom phishing Teachable Moment? Answer In order to create a custom Teachable Moment, follow the steps below: Under Tools, click Security Awareness, followed by Launch Plat...

• Proofpoint: Create a QR phishing campaign

  Question How do I create a QR phishing campaign? Answer In order to create a custom Teachable Moment, follow the steps below: Under Tools, click Security Awareness, followed by Launch Platform The Sec...

• Proofpoint: Click Events from Microsoft IP Addresses

  Question Why do I see click or multi-click events from the IP ranges owned by Microsoft in my Phishing campaign? Answer The number one reason we see system clicks comes down to incomplete safelisting....

• Proofpoint: Change Training Assignment Name

  Question Can I change the Assignment Name after it has been created? Answer The name of the training assignment can be changed at any time after creation by following the steps below: Under Tools, cli...