Situation Office 365 provides a remote journaling functionality to send a copy of all mail sent or received by members of a defined security group to a remote SMTP address. Proofpoint provides you wit...
Pre-requisite These instructions are for the current archive service, not the legacy archive. Journaling In Exchange 2013/2016 Exchange 2013/2016 provides several methods for journaling, including: Op...
Pre-requisite These instructions are for the current archive service, not the legacy archive. Journaling In Exchange 2013/2016 Exchange 2013/2016 provides several methods for journaling, including: Op...
Situation Mail archived from Office 365 to Proofpoint Essentials is being bounced back with a 554 Mismatch in o365 allowed address. Solution The Undeliverable Journal Address set within both Office 36...
Situation You are unable to forward an archived email from within the email archive. When hovering over the Forward option a disabled icon is displayed. Solution If the total email size exceeds 10MB t...
Essentials Email Archive help documentation is located within the Essentials User Interface. To access this content: Login to Proofpoint Essentials user interface. Click on the ? (Help) icon located i...
Q1: What Ports does the customer need to open in order to accept IMAP traffic? Customers can specify the ports to use, normally it will be the default IMAP ports 143 and 993 Q2: What file formats do ...
Step 1: Requesting an email archive Import Create email with a subject (e.g., Archive import request: clientdomain) Provide your Customer Name (or, if you are a partner, the name of the Customer you a...
Only secure IMAP connections over port 993 are supported in the new archive solution. As an alternative we would recommend setting up an SMTP (Local Exchange) connection. This means you will send your...
About Connections Connections are used to specify the source from which emails should be retrieved and archived. Proofpoint Essentials supports two connection methods: SMTP (Simple Mail Transfer Proto...