Proofpoint Essentials

Find News, Release Notes & Updates

• Resolved: User Interface Performance Issues on EU1

  DESCRIPTION Affected Product Proofpoint Essentials EU1 User Interface Symptoms Proofpoint Essentials EU1 Interface may be slow or unresponsive for some users Start Time 30-May-2023 07:14 AM UTC Effica...

• Stable: Proofpoint Service Incident Affecting Proofpoint Dynamic Reputation (PDR) – 25-May-2023

  DESCRIPTION Affected Product Proofpoint Service Incident Affecting Proofpoint Dynamic Reputation (PDR) – 25-May-2023 Symptoms Some inbound e-mails may be rejected based on IP Start Time Proofpoint beg...

• Stable: Proofpoint Essentials: Service Incident Affecting access to Multiple Products 04/26/2023

  DESCRIPTION Affected Product Proofpoint Essentials (Encrypted mail) Symptoms Customers may intermittently experience inability to access affected products Start Time Proofpoint began to see symptoms a...

• Proofpoint Essentials Response to CVE-2023-23397

  DESCRIPTION We are aware of CVE-2023-23397, and our Threat Research team is working to identify attacks trying to exploit this vulnerability. That said, Proofpoint can detect malicious behaviors resul...

• [Resolved] Proofpoint Essentials: Outbound mail to Google mail routing issue 01/16/2023

  Please be aware, we are currently experiencing an issue with some outbound emails being routed to the Spam folder on Google mail and some cases resulting in emails being bounced. Our team is currently...

• [Resolved] Proofpoint Essentials: Mail Delays on all Stacks 10/13/2022

  DESCRIPTION SERVICE(S): Mail-flow & UI log status STACK(S):  All US Stacks (US1 through US5) INCIDENT#:  OMS-5807 START TIME : 13 Oct 2022 18:47 UTC (11:47 PT) STOP TIME: STATUS: Resolved DETAILS: Use...

• [RESOLVED] Proofpoint Essentials: Mail Delays / UI Access on all Stacks 04/19/2022

  DESCRIPTION: SERVICE(S) Starting around 10:10am today, Customers are experiencing access issues (slow / unavailable) on most stacks.  We are are also noting mail delay both inbound / outbound on some ...

• [Resolved] Proofpoint Essentials: US4 User Interface Unavailable 03/30/2022

  DESCRIPTION SERVICE(S) US4 User Interface is unable to load START TIME: Proofpoint began to see symptoms on 2022-02-22 15:30 (UTC) STOP TIME:    Next Update Monitoring and will update if necessary DET...

• [RESOLVED] Proofpoint Essentials: US4 Services Impact [29-04-2022]

  DESCRIPTION Affected Product US4 Services Impacted Symptoms UI, UI log delays, digest delays Start Time Proofpoint began to see symptoms at [29-04-2022 12:00 UTC] Efficacy Logs delayed Next Update Non...

• [Resolved] Proofpoint Essentials: US4 User Interface Unavailable 04/11/2022

  DESCRIPTION: SERVICE(S) US2 Mail Processing Delays START TIME: Proofpoint began to see symptoms on 2022-04-11 12:44:16 UTC) STABLE TIME:  2022-04-11 15:47:43 UTC Next Update Monitoring and will update...