Proofpoint Essentials

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• [Stable] Proofpoint Essentials - US4 Customers experiencing some services disruption - January 23rd

  Description Start Time January 22, 2025, 13:50 UTC  Services Impacted We are actively investigating an issue affecting certain services on US4. Mail flow and the UI/API remain fully operational; howev...

• [Resolved] Proofpoint Essentials: Some Partners are not able to see their full customer´s list - January 21st 2025

  Description Planned Start Time January 20, 2025, 12:30 UTC Region US region only (US1-5) Services Impacted   Customers not visible in the Customer view. It only impacts certain partners that have cert...

• [RESOLVED] Emergency Maintenance Notification for Proofpoint Essentials - January 20th

  Description Planned Start Time January 20, 2025, 12:30 UTC  Planned End Time January 20, 2025, 13:30 UTC  Region US region only (US1-5) Services Impacted   UI and API access will be unavailable during...

• [Completed] Planned maintenance: Proofpoint Essentials Email Security - January 18th

  Description Planned Start Time Saturday January, 18th 08:00 UTC Planned End Time Sunday January, 19th 00:00 UTC Services Impacted We are implementing several security and infrastructure updates to the...

• [COMPLETED] Planned maintenance: Proofpoint Essentials Email Security - December 14th

  Description Planned Start Time Saturday December, 14th 10:00 UTC Planned End Time Saturday December, 14th 15:00 UTC Services Impacted We are implementing several security and infrastructure updates to...

• [Complete] Proofpoint Essentials Security Awareness Platform Maintenance (EU and US Environments) - Saturday January, 11th, 2025

  Description Upcoming Proofpoint Essentials Security Awareness Platform Maintenance - All Regions: We have several security and infrastructure updates to the Security Education Platform to perform. The...

• [Resolved] Proofpoint Essentials Service incident: Increase in False Positive classifications - Nov 28, 2024

  Description Symptoms Customers may see an increase in False Positive Classifications causing mail to be quarantined Start Time Proofpoint began to see symptoms at November 28, 2024 at 14:57 UTC Update...

• Exciting Updates Coming To Email Encryption

  Description We are excited to announce our new Email Encryption experience, designed to simplify and enhance secure communication. These updates offer increased flexibility, greater control, and an im...

• [Complete] Proofpoint Essentials Security Awareness Platform Maintenance (EU and US Environments) - Saturday November 9, 2024

  Description Upcoming Proofpoint Essentials Security Awareness Platform Maintenance - All Regions: We have several security and infrastructure updates to the Security Education Platform to perform. The...

• Proofpoint Essentials Customers currently experiencing Azure sync errors [Stable]

  Description    start time August, 16th 13:00 UTC impact Customers experiencing issues with Azure sync - stating Failed to connect. Please check your Azure credentials   08/16 22:36 UTC At 08/16 22:36 ...