PESA - Educate

PESA Educate Documentation: [https://help.proofpoint.com/Essentials/Product_Documentation/Security_Awareness/Educate]

• Proofpoint: Phishing Emails are being deferred in Office 365

  Question Why are phishing emails being deferred for hours or days before eventually being delivered to Microsoft 365 mailboxes?  Answer Many of our phishing templates are taken from real world example...

• Proofpoint: Phishing From Email Field Using Company Domain

  Question Why am I unable to receive phishing campaigns when I use my own email domain in the From Email? Answer We allow customers to send phishing campaigns using several different Proofpoint owned d...

• Proofpoint: Phishing Teachable Moment Library

  Question Where can I see all the Teachable Moments available for use? Answer To view all Teachable Moments on your Phishing account: Under Tools, click Security Awareness, followed by Launch Platform ...

• Proofpoint: Phishing Teachable Moment URLs

  Question What do the Phishing Teachable Moment URLs do?  Answer Listed below are the Teachable Moment URLs and an explanation of what each URL does: https://tslp.s3.amazonaws.com — CDN for assets for ...

• Proofpoint: Phishing Teachable Moment Videos

  Question Can I customize the Teachable Moment videos? Answer You are unable to customize the actual video within the Teachable Moment but you can customize the surrounding text. Proofpoint Essentials ...

• Proofpoint: Phishing Users in Multiple Languages

  Question We have users in multiple countries who speak different languages. How can we send Phishing emails and ensure the users receive a template in their language?  Answer In order for your users t...

• Proofpoint: Platform Contact Properties

  Question What are the available Contact Properties on the Security Awareness Platform? Answer See the table below for the list of available Contact Properties:   Property Appearance Description First ...

• Proofpoint: Platform Notification URL

  Question What is the ${URL} in the email notifications used for? Answer The line that shows in the source code of your email notifications as <p><a href=${url} target=_blank>${url}</a></p> is what nee...

• Proofpoint: Remove Spoofed Logos in Phishing Templates

  Question Now that you allow 3rd party logos in your Phishing templates, are you going to remove the spoofed or knock-off brands from your Phishing product? Answer No, we will not be removing any spoof...

• Proofpoint: Removing Acknowledge Button from Phishing Teachable Moment Video

  Question How do I remove the acknowledge button from a Teachable Moment Video? Answer As with all Drive-By and Data Entry Teachable Moment pages, the Teachable Moment videos contain an Acknowledge but...