PESA - Educate

PESA Educate Documentation: [https://help.proofpoint.com/Essentials/Product_Documentation/Security_Awareness/Educate]

• Proofpoint: Removing Users from a Running Phishing Campaign

  Question Can I remove a user from a phishing campaign once it has started? Answer You are unable to remove a user once the campaign has begun. If you would like to remove a user from a phishing campai...

• Proofpoint: Removing User from Scheduled Training Assignment

  Question How do I remove a user from an active Scheduled Training Assignment? Answer Under Tools, click Security Awareness, followed by Launch Platform The Security Awareness console opens. Navigate t...

• Proofpoint: Scheduled Phishing Campaign in Pending Status Shows No Assigned Users

  Question I have a scheduled campaign in Pending status. Why does the list of assigned users show as (0)? Answer If you have a phishing campaign scheduled with a deferred start date, the campaign statu...

• Proofpoint: Stopping a Phishing Campaign in Progress

  Question How do I stop a phishing campaign already in progress? Answer You can cancel a campaign by following the steps below: Under Tools, click Security Awareness, followed by Launch Platform Naviga...

• Proofpoint: Time Security Awareness Notifications are Sent

  Question When Assignments and Reminders are sent to a customer from the Proofpoint Essentials Security Awareness Platform, what time zone is observed, and what is the time of release? Answer Emails ma...

• Proofpoint: Training Module Scoring

  Question Do you have information on module scoring? Answer Scoring varies from module to module. The number of questions and the passing score requirement can be different from module to module. It is...

• Proofpoint: Training Module Description

  Training Modules See attached spreadsheet for additional information including module languages. Download   Name Type Description Runtime 60 Seconds to Better Security: Adversary-in-the-Middle Attacks...

• Proofpoint: Training Assignment Priority

  Question How do I prevent my users from jumping ahead to a future assignment or completing Free Play modules before they complete the current assignment? Answer When creating an assignment, you can ch...

• Proofpoint: Training Assignment Link Not Working

  Question Why is my training link not working? Answer There can be a few different reasons why your training link is not working properly.  Please see the troubleshooting steps below to diagnose and so...

• Proofpoint: Using a Blind Phish

  Question What is a blind phish and when would I use it? Answer A Blind Phish allows you to measure your users without making them aware of the phishing assessment you are conducting. The main technica...